At Creditcom, protecting your privacy is very important to us and all our employees. We value your trust and we want you to understand what information we collect, how we protect it, and how we use it. We treat personal information – nonpublic personal information – that identifies you with respect and in accordance with this Privacy Policy.

The Creditcom Privacy Policy has been developed as an extension of our commitment to combine the finest quality services with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices and our customers' changing needs.

The following Privacy Policy serves as a standard for all our employees for collection use, ensuring the security of nonpublic personal information. This notice describes our privacy policy and practices.

 

Information Collection

Creditcom collects non-public personal information from the following sources:

• Information we receive from clients upon applications for debt collection
• Information we receive from a credit reporting agency.
  

 

Information Disclosure

We do not disclose any nonpublic personal information about you to third parties. We only disclose nonpublic personal information about customers as permitted by law. For example, this may include a disclosure in connection with similar legal process, a fraud investigation, recording of deeds of trust in public records, or an audit or examination. If you close your account(s) or become an inactive customer, we will adhere to the privacy policy and practices as described in this notice.

 

Confidentiality and Information Security

Creditcom takes steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with governmental standards to guard your nonpublic personal information. We also establish an agreement with all third parties that details the extent to which our customers’ information should be used and we restrict any sharing of our customers’ information.

 

Our Online Privacy Policy

By using this Web site, you consent to the terms of our Online Privacy Policy. If you visit our website to read information, then we collect and store only the name of the domain from which you access the Internet, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We may record the “IP address” assigned to you by your internet service provider as part of this process. We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our website more useful to visitors.

You may also decide to communicate with us via e-mail. Please note that information sent to Creditcom via e-mail is not encrypted nor is it confidential. We therefore do not recommend sending information that is non-public in nature (such as social security or tax identification numbers, account numbers, addresses or balances) or any other information you wish to remain confidential be sent to us over the internet.

 

Protecting Customer Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Creditcom does not disclose any personally identifiable information about our customers or former customers to anyone, except as permitted by law in connection with the administration, processing, or servicing of customer accounts.

 

Commitment

We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and Creditcom ia constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at policy@creditcom.com.au